Payment

Payment

Q1. How can I change my payment methods?

If you have a pending order and wish to use a different payment method, it's easy:

  1. Log in to "My Account" and click "My Orders" in the top right corner.
  2. Click on the pending order where you want to complete payment.
  3. Click "Edit Order", select your desired payment method and proceed to checkout.
Q2. What payment methods do you accept?

For purchases on desktop, mobile and our App, we accept Visa, MasterCard, Discover and PayPal. If you're using a prepaid gift card, you'll need to register a billing address with the card company before placing an order.

We do not accept cashier's checks or money orders.

Q3. Can I use more than one code on an order?

We can only apply one promotional or coupon code per order. If you have coupons with future expiration dates, be sure to save them for your next order.

Q4. I couldn't pay with my credit or debit card.

Possible reasons for payment failure may include:

1) Incorrect or incomplete card/account information
2) Insufficient credit or account balance
3) Your card is not enabled for global online transactions
4) Your authorized online transaction limit is too low
5) Technical issues with the payment system

We suggest:

1) Verify your card information to ensure it's correct
2) Use a different card or payment method
3) Contact your bank to enable related features or get more details

If all of the above suggestions don't resolve the issue, we suggest using PayPal to complete your payment, as it's fast and guarantees the security of your funds.