Product Care

Q1. How do I maintain and care for my wood furniture?

Proper care helps preserve the beauty and longevity of your wood furniture. Follow the cleaning and maintenance recommendations below to keep your pieces looking their best.

Q2. How do I remove water rings from wood furniture?

Water rings can dull a wood finish, but several household methods may help remove them. Always test your chosen method on an inconspicuous area first.

Baking Soda Method

  • Step 1: Mix 1 tablespoon of baking soda with 1 teaspoon of water to create a paste.
  • Step 2: Gently rub the paste into the water ring using a soft cloth.
  • Step 3: Wipe the area clean and allow it to air dry.

Petroleum Jelly Method

  • Step 1: Apply a thin layer of petroleum jelly to the water ring.
  • Step 2: Leave it overnight.
  • Step 3: Wipe away the jelly with a clean cloth the following morning.

Toothpaste Method

  • Step 1: Apply non-gel toothpaste to the stain using a soft cloth.
  • Step 2: Rub gently in the direction of the wood grain.
  • Step 3: Wipe with a damp cloth and allow the surface to air dry.

For deeper stains, mix the toothpaste with baking soda before gently rubbing along the wood grain.

Q3. How do I remove white heat marks from wood finishes?

You will need a steam iron, a clean towel, a paper towel, and a small amount of vegetable oil.

  • Step 1: Cover the stain with a towel and gently move a steam iron over it for a few seconds.
  • Step 2: If the stain begins to reappear, apply a small amount of vegetable oil to a paper towel.
  • Step 3: Briefly iron over the towel again, then rub the oil into the wood using circular motions.

Moist heat and oil may help rehydrate the finish and reduce cloudy white marks. Use caution and test first, as heat and moisture can damage some finishes.

Q4. How do I clean smudges from wood furniture?

Before cleaning, test the solution on a hidden area, such as the underside of a table leg.

  • Step 1: Mix a few drops of mild dish soap into a bowl of warm water.
  • Step 2: Dampen a soft cloth or sponge without soaking the wood.
  • Step 3: Gently wipe the smudged surface.
  • Step 4: Dry the area thoroughly with a clean cloth.
Q5. How do I remove fingerprints from wood furniture?
  • Step 1: Use a suitable commercial wood polish or a compatible wood-care product.
  • Step 2: Apply it with a soft cloth, wiping along the wood grain.
  • Step 3: If appropriate for the product, lightly sprinkle cornstarch over the polished surface.
  • Step 4: Buff with a clean, dry cloth.

Follow the polish manufacturer's instructions and avoid applying products that are not compatible with your furniture's finish.

Q6. How do I repair small scratches in wood using Fil-Stik® Putty Sticks?

Fil-Stik® Putty Sticks are designed to fill small scratches, scuffs, and nicks in wood furniture. They are available in various colors and generally do not require special tools or heat.

  • Step 1: Rub the Fil-Stik® directly into the scratch.
  • Step 2: Use a credit card or similar flat edge to remove excess filler gently.
  • Step 3: If appropriate, apply a compatible protective topcoat to blend and seal the repair.

Fil-Stik® products may be available from Home Depot, Ace Hardware, Amazon, or Walmart.

Helpful Tip: If you are unsure of your furniture's exact wood tone, choose the closest matching shade. A neutral or slightly lighter shade may blend more easily.

Q7. How should I care for fabric and upholstered furniture?

Different fabrics require different care methods. Regular maintenance and fabric-specific cleaning help preserve their appearance, texture, and lifespan. Always check the manufacturer's care label before applying a cleaning solution.

Q8. How do I remove creases and flattened pile from velvet furniture?

Before starting, vacuum the fabric to remove dust and dirt. Never allow water to drip directly onto velvet.

  • Step 1: Use a handheld steamer, preferably, or an iron with a steam function on its lowest suitable setting.
  • Step 2: Begin steaming from a distance and gradually move closer, never closer than 1 inch.
  • Step 3: Allow steam to rise onto the fabric. Do not press the steamer or iron directly against the velvet.
  • Step 4: Work from bottom to top.
  • Step 5: Gently brush the fabric in the direction of its natural texture using a soft-bristle brush, microfiber towel, or terry cloth.

Helpful Tips:

  • Velvet has a directional surface known as the nap. Brushing in its natural direction helps restore its plush appearance.
  • For stubborn creases, consider a fabric-safe, non-bleach wrinkle-release spray after testing it in a hidden area.
Q9. How do I clean spills and stains from velvet?

Velvet can absorb liquids, so prompt and gentle cleaning is important.

  • Step 1: Immediately blot the spill with a clean white cloth or paper towel. Do not rub.
  • Step 2: If necessary, slightly dampen the cloth with lukewarm water and continue blotting.
  • Step 3: For light stains, mix a few drops of dish soap with warm water. Apply only the resulting suds using a soft cloth.
  • Step 4: For tougher stains, use a fabric-safe cleaning product according to its instructions. Apply it to a cloth rather than directly to the velvet.
  • Step 5: Allow the area to air dry completely. If appropriate, use a hairdryer on its lowest, coolest setting.

Scotchgard™ Fabric & Upholstery Protector may be suitable for some velvet fabrics. Check the product label and furniture care instructions before use.

Helpful Tips:

  • Test all cleaning products on a hidden area first.
  • Use minimal moisture and blot gently rather than soaking the fabric.
Q10. How do I maintain sheepskin, shearling, and fur furniture?

These natural materials add softness and warmth but require gentle maintenance.

Regular Care

  • Brush the fibers gently with a soft-bristle brush.
  • Vacuum lightly using a non-rotating nozzle attachment, following the direction of the fur.
  • Air out the item regularly in a shaded, ventilated area.

Storage and Deep Care

  • Never store the material while damp.
  • Store it in a breathable cotton bag rather than plastic.
  • Avoid tumble dryers and hairdryers. Allow the material to air dry naturally on a flat surface.

A compatible lanolin-based conditioner may help maintain softness. Always check the manufacturer's recommendations.

Q11. How do I clean spills and stains from sheepskin, shearling, and fur?
  • Step 1: Immediately blot the spill with a clean, dry cloth.
  • Step 2: Use another cloth lightly dampened with cool water to blot away residue.
  • Step 3: Allow the piece to air dry naturally, away from direct sunlight and heat.

For deeper stains, use a specialty sheepskin detergent suitable for the material. Dilute it as directed and gently blot the affected area in the direction of the fur.

Products such as Eucalan Fine Fabric Wash and Kookaburra Wash may be available online or from specialty stores. Verify compatibility before use.

Helpful Tip: Always test cleaners on a hidden area first to protect the color, texture, and finish.

Q12. How do I care for hair-on-hide, goatskin, and cowhide furniture?

These materials retain their natural hair and require different care from conventional leather.

  • Vacuum lightly with a soft brush attachment, following the direction of the hair.
  • Air out the item in a shaded area.
  • Do not machine wash or dry-clean unless the manufacturer explicitly permits it.
  • Avoid excessive moisture and direct heat.
Q13. How do I clean stains and spills from hair-on-hide and cowhide?
  • Step 1: Blot the spill immediately with a clean, absorbent cloth or paper towel. Do not rub.
  • Step 2: Lightly dampen a soft sponge with lukewarm water and a small amount of mild, compatible shampoo.
  • Step 3: Gently clean in the direction of the hair without soaking the hide.
  • Step 4: Let the item air dry naturally.
  • Step 5: For spills such as coffee, juice, or food, repeat gentle blotting as necessary.

Recommended Products:

  • ECOS Laundry Detergent Liquid, used only when suitable and properly diluted.
  • Evercare Small Fabric Shaver for compatible fabric surfaces.
  • Chemical Guys Professional Rubber Pet Hair Removal Brush for lifting loose hair and debris from suitable surfaces.

Helpful Tips:

  • Clean spills immediately.
  • Brush gently with an appropriate brush to prevent tangling.
  • Test every cleaning product on a hidden area first.
Q14. How do I maintain bouclé upholstery?

Bouclé's looped texture can snag or flatten if handled roughly.

  • Vacuum gently using a soft-bristle or upholstery attachment.
  • Allow fresh air to circulate to reduce odors.
  • Rotate cushions regularly to distribute wear.
  • Limit pet contact to reduce hair and dander buildup.
  • Use a compatible fabric refresher when necessary.
Q15. How do I remove ordinary stains and spills from bouclé?
  • Step 1: Blot spills immediately with a clean white cloth. Never rub.
  • Step 2: Test the cleaner on a hidden area.
  • Step 3: Prepare a diluted solution of mild fabric cleaner, following its instructions.
  • Step 4: Gently dab the stain, working from the outside inward.
  • Step 5: Blot with a dry cloth to absorb moisture.
  • Step 6: Allow the fabric to air dry completely.
Q16. How do I remove greasy stains from bouclé?
  • Step 1: Blot excess oil without pressing it deeper into the fabric.
  • Step 2: Sprinkle baking soda or cornstarch over the stain and allow it to sit for several hours to absorb the oil.
  • Step 3: Vacuum the powder away gently.
  • Step 4: If residue remains, follow the steps for removing ordinary stains.